Shipping policy
Thank you for shopping at Skullvibe. We aim to deliver your gear quickly, securely, and with full transparency. Please review our shipping guidelines below.
Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an email with tracking information as soon as your order ships.
Shipping Times & Methods
We ship from our U.S. fulfillment centers (primarily California, USA).
Estimated delivery times:
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USA: 4–8 business days (Standard Expedited Shipping)
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Canada: 6–12 business days
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International: 8–20 business days depending on destination
Note: Delivery estimates may vary during peak seasons or unforeseen carrier delays.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and order weight.
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From time to time, we may offer free or discounted shipping during promotional periods.
Tracking Your Order
Once your order ships, you will automatically receive a tracking number.
Tracking updates may take 24–48 hours to appear.
If you didn’t receive tracking information, please contact us at support@skullvibe.com.
Incorrect Address / Undeliverable Packages
Please double-check your address at checkout.
Skullvibe is not responsible for delays or losses caused by:
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Incorrect or incomplete addresses
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PO boxes when the product requires a physical address
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Refused or unclaimed deliveries
If a package is returned to us, we will reach out to arrange a re-shipment.
Lost or Delayed Packages
If your package shows no movement for 7+ days, or appears lost:
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Contact our support team with your order number.
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We will contact the carrier and assist with locating or replacing the order.
International Orders
Customs fees, import duties, or taxes (if applicable) are determined by your country’s regulations. These charges, if any, are the customer's responsibility.
Support
If you have any questions regarding your shipment, please reach out to us:
We’re here to help.